Prints/Photobooks
As each print and photobook is custom made to order, refunds are not available. If, however, the print is damaged during transit, please provide photographic evidence to [email protected] and we shall investigate the situation and attempt to organize a replacement.
Please note that any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.